Please take the time to check the details of your transaction before confirming and finalizing the purchase of your MakaMo’ui Voucher. Once the transaction is confirmed, the voucher will be issued according to details you have entered as per:
Name of Customer in Tonga receiving the MakaMo’ui Voucher (name needs to match an ID or shop owner in Tonga can verify that the person redeeming the voucher is the right person)
Mobile Number of the Customer in Tonga receiving the MakaMo’ui Voucher
Name of Shop in Tonga to redeem the Talofa Voucher
MakaMo’ui Trading will not be responsible for MakaMo’ui Vouchers that cannot be redeemed due to wrong name details entered by customer purchasing the voucher or the wrong mobile number the MakaMo’ui Voucher confirmation was sent to.
MakaMo’ui Trading will assess all customer enquiries regarding non redemption of vouchers due to wrong details entered by customer who purchased the voucher before any consideration of reimbursement of amount paid for the voucher minus transaction fees.
Foreign exchange rates are subject to change daily based on market fluctuations
MAKAMO’UI VOUCHER REDEMPTION
The customer purchasing the MakaMo’ui Voucher will select the shop in Tonga that the receiver of the MakaMo’ui Voucher will redeem the Talofa Voucher. The receiver of the MakaMo’ui Voucher in Tonga cannot choose any shop to redeem the voucher but will go to the shop outlined in the text message received on their phone or as communicated by the person who purchased the voucher.
The MakaMo’ui Voucher must be redeemed to its full value at the shop selected by the customer who purchased the voucher and cannot be exchanged for cash. Any partial redemption of the MakaMo’ui Voucher is at the discretion of the shop owner and not MakaMo’ui Trading and its partners.
The MakaMo’ui Voucher can only be redeemed by the person whose name is appearing on the text message received on the mobile phone as confirmation of the MakaMo’ui Voucher transaction. The MakaMo’ui Voucher recipient in Tonga should be able to provide details below when requested by the shop attendant:
Name of person receiving the voucher & show ID if they have one
Phone number of person receiving the voucher & show text message received on phone as confirmation
MakaMo’ui Voucher ID number
Name of person who sent the voucher
Once MakaMo’ui Voucher details confirmation is completed by shop attendant then recipient of voucher will sign the MakaMo’ui Voucher log book to complete voucher redemption process before shopping can be done.
